The Blue Heron & Autumn – Wooden Jigsaw Puzzle - CT52789 (300 / 500 / 1000 Pieces)

High-Quality Material
Made with premium acrylic & wooden materials, our puzzles are durable, lightweight, and resistant to bending or damage. Each piece is precisely cut for a smooth fit, providing a satisfying assembly experience while allowing you to enjoy every detail of the artwork.

Carefully Prepared Pieces
To ensure your puzzle arrives complete with no missing pieces, we pre-divide the puzzle into sections before shipping. After receiving your order, simply separate the pieces and start your puzzle journey.

Multiple Sizes & Designs
Available in multiple sizes and various artwork styles, making it easy to find the perfect design for yourself or as a meaningful gift. Once completed, it can also be displayed as unique home décor for your bedroom, living room, office, study, or any favorite space.

Easy & Enjoyable Assembly
The back of the puzzle features a thoughtful partition design to help organize pieces and reduce confusion during assembly. Even if you get stuck, the guided sections make it easier to complete your artwork step by step.

Lightweight & Easy to Handle
Compared with traditional wooden puzzles, our puzzles are lighter and easier to handle. They are suitable for children, seniors, and anyone who enjoys a comfortable and relaxing puzzle experience.

Available Sizes: 1000 pcs, 500 pcs, 300 pcs, 200 pcs, 100 pcs

Available Styles: Wooden & Acrylic

***RETURNS/ EXCHANGE

Since your product is custom printed just for you, Native Heritage Store DO NOT ACCEPT RETURN/ EXCHANGE. If you have any problem with the item you purchased, please let us know at  support@nativeheritagestore.com and let our support team do our best to assist you. We will replace defective items or an incorrect order simply by receiving a photograph showing the specific problem with the product and by including the order number.

We won't responsible for refund or exchange if you return items on your  own without contacting us first. Please don't return item to the address writing on the package. Thank you for your understanding!

***REFUND/ RESEND

We accept refund/ resent in these cases:

- Damaged/ poor quality printed item 
- Wrong item (wrong design, wrong product type)
- Wrong size item (we sent the wrong item with the one you purchased)
- Item has not arrived within 30 days for US order or 60 days for international order

Please contact us by email at support@nativeheritagestore.com and our support team will help you arrange a replacement or refund as soon as possible.

• Replacement orders will take time like normal orders (7 business days for processing and 2 - 4 weeks for delivery). Customer don't need to pay for any replacement fee/ resend fee in these case.
• Refund will be process right after we receive your request. Credit will be back to your account in 3 - 10 days regardless of the bank of your account.  

We do not accept refund/ resent in these cases:
- Customer chooses the wrong size
- Package missing due to the wrong shipping address provided. 
- Customer do not like the item material (Polyester)
- Customer change the order/ shipping address after the product has been printed and shipped out.
- Customer returns the product without noticing Native Heritage Store

SPECIFIC CASE:

ORDER MODIFICATIONS OR CANCELLATION

After your order has been placed, you have 2 hours to contact our customer service and request order modifications or a cancellation. After 2 hours or your order has already been placed in production, they can no longer be modified or canceled.

CUSTOMER ORDER WRONG SIZE 

Since your order is custom printed just for you, we aren’t responsible for refunds or exchanges due to incorrect fit issues. Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart on each product page. Just click on the Size guide option or Size Chart link on the menu to find your best fit!

 DAMAGED/ INCORRECT ITEM

At Native heritage store, we are doing our best to ensure product quality and order accuracy. However, it may happen that you receive a damaged item, poor-quality printing or incorrect product. Thankfully it is rather unusual! But, if it is the case, we guarantee satisfaction to all of our customers by offering free replacement orders or refunds for affected items.

All we need is your order number and a clear photo showing either the incorrect item, the poor quality of the print or the damaged area of the item, and the QR code attached on the package of the affected items. Please contact us by email at  support@nativeheritagestore.com and one of our helpful support staff will organize a reprint or a refund for you!

Please make sure that:
The product was received in the last 30 days
The product itself or the printing is defective OR the final product is different with the one you ordered

ORDER NOT RECEIVED

If your item has not arrived within 30 days for US order or 60 days for international order (not include 7 - 10 days processing) after having ordered, contact one of our heroes through our mail  support@nativeheritagestore.com for a full refund of your purchase. (Please note this policy excludes errors made by customers when providing incorrect shipping details on their order(s) and/or missed parcel deliveries.)

TRACKING SAYS DELIVERED BUT YOU DIDN'T RECEIVE IT
If a package falls into this category, Native Heritage Store reserves the right to send a replacement. Refunds are only available for orders that have been successfully received.

ORDER LOST/ RETURN TO SENDER DUE TO INCORRECT SHIPPING ADDRESS PROVIDED

Please make sure to check carefully your shipping address before confirming your order.

• If the parcel lost because of the wrong shipping address, we are not responsible for replacement/ refund.
• If the tracking information shows that the parcel has been return to the sender (wrong shipping address, fail delivery because receiver not at home/ not pick up order in time...), we reserve the right to send a replacement. Refund are not accept in these case. 

If you have any questions, feel free email to support@nativeheritagestore.com. We will answer in 1 - 2 business days.